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Have a question? We are happy to help.

Need help with your order, shipping, or sizing? Check out our most common questions below. Still need support? Hit us up at info@elsquidroe.com.

Orders take 3–6 business days to process, then shipping times vary:

• USA: 3–5 business days

• México: 5–7 business days

• Europe: 6–8 business days

• Australia: 10–14 business days

• International: 10–20 business days

You’ll get a tracking link by email once it ships!

We don’t offer returns or exchanges unless the item arrives wrong, damaged, or misprinted. Email us within 7 days of delivery with photos and your order number — we’ve got you!

Check your spam folder first. Still missing it? Contact us with your order number. For missing packages, check with neighbors or your local post office before reaching out.

Discount or promo codes are entered at checkout. Only one code can be used per order, and they don’t apply to items already on sale. Sign up for emails to get the latest deals.

Yes, we ship worldwide! Customs fees may apply depending on your country and are the responsibility of the buyer. Check with your local customs office for details.

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Free Shipping on Orders of $150 minimum
Free Shipping on Orders of $150 minimum